Privacy policy
Privacy Policy
Pet Lifestyle Club
Last updated: February 14, 2026
Pet Lifestyle Club (“we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you, the customer, with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified.
Depending on how you interact with the Services, we may collect the following categories of personal information:
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Contact details such as name, billing address, shipping address, phone number, and email address
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Financial information such as payment method, transaction details, and payment confirmation (processed securely by our payment providers; we do not store full payment card numbers)
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Account information such as username, password, preferences, and settings
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Transaction information including products viewed, added to cart, purchased, returned, exchanged, or canceled
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Communications including customer support inquiries and messages you send to us
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Device and technical information such as IP address, browser type, device identifiers, and network information
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Usage data including how you interact with and navigate the Services
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you when you create an account, place an order, contact us, or otherwise use the Services
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Automatically through cookies, pixels, and similar technologies when you access the Services
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From service providers who help us operate the Services
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From marketing partners and third parties, as permitted by law
How We Use Your Personal Information
We use your personal information for the following purposes:
Provide and Improve the Services
To process orders and payments, fulfill and ship products, manage accounts, provide customer support, facilitate returns or exchanges, enable reviews, and personalize your shopping experience.
Marketing and Advertising
To send promotional emails or messages (where permitted by law), and to display relevant advertisements on our website and third-party platforms based on your interactions with our store.
Security and Fraud Prevention
To authenticate accounts, detect and prevent fraud, protect our customers and business, and maintain the security of our Services.
Communication
To respond to inquiries, provide order updates, and maintain our relationship with you.
Legal Compliance
To comply with applicable laws and regulations, respond to lawful requests, and enforce our policies.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our store, analyze usage, remember preferences, and personalize advertising. You can manage cookie preferences through your browser settings. Where required by law, we will obtain your consent before using certain cookies.
How We Share Personal Information
We may disclose your personal information in the following circumstances:
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With Shopify, payment processors, shipping providers, and other service providers who perform services on our behalf
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With marketing and advertising partners to provide targeted advertising, subject to your rights and choices
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When you direct us to share information, such as for order fulfillment or social media integrations
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With affiliates within our corporate group
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In connection with a business transaction such as a merger or sale
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To comply with legal obligations or protect our rights and the rights of others
Relationship with Shopify
Our store is hosted on Shopify. Shopify processes personal information to provide and improve its services. Information you submit to our store may be shared with Shopify and other service providers located in countries outside your own. In certain cases, Shopify may act as an independent data controller. To learn more, visit:
https://privacy.shopify.com
You may also exercise privacy rights related to data processed by Shopify via the Shopify Privacy Portal.
Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.
Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on your location, you may have the following rights:
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Right to access your personal information
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Right to correct inaccurate information
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Right to delete your personal information
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Right to data portability
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Right to opt out of the sale or sharing of personal information for targeted advertising
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Right to withdraw consent where processing is based on consent
We will not discriminate against you for exercising your rights.
Exercising Your Rights
You may exercise your rights by contacting us at:
Email: privacy@petlifestyleclub.com
We may need to verify your identity before processing your request.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to opt out of the sale or sharing of personal information. We honor Global Privacy Control (GPC) signals where required by law.
International Data Transfers
We may transfer, store, and process your personal information outside your country of residence. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date accordingly.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Pet Lifestyle Club
Email: privacy@petlifestyleclub.com
Address: Stanisława Staszica 1A, Śrem, 63-100, Poland
Business registered in the European Union, serving customers in the United States and Europe.